Shipping Policy

We are committed to processing and shipping your order as quickly as possible.

Order Processing

All products listed on our website are available from our U.S.-based suppliers.

After an order is placed, our customer service team may contact you to confirm the product, installation dimensions, and other important details to help ensure that the product is suitable for your needs.

Once the order and product specifications have been confirmed, we aim to ship your order within 24 hours.

Orders are generally processed and shipped on business days. Orders placed on weekends or U.S. public holidays may be processed on the next business day.

Shipping Carrier

We currently use USPS for shipping orders within the United States.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

Delivery Time

Delivery times may vary depending on the destination, shipping service, weather conditions, carrier delays, and other circumstances beyond our control.

Estimated delivery times will be provided where applicable. Please note that delivery estimates are not guaranteed delivery dates.

Tracking Your Order

Once your order has been shipped, tracking information will be provided to you.

You can use the tracking information to monitor the progress of your shipment through the carrier's tracking system.

Please allow some time for tracking information to become available after your order has been shipped.

Address Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping information is incorrect, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delivery Issues

If your package is delayed, lost, or marked as delivered but you have not received it, please contact our customer service team so that we can assist you in reviewing the shipment.

We may request your order number and tracking information to investigate the issue with the shipping carrier.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and the product and contact our customer service team as soon as possible.

We will review the situation and work with you to determine the appropriate resolution.

Unconfirmed Orders

For products that require confirmation of installation dimensions or specifications, our customer service team may contact the customer before shipment.

If we are unable to reach the customer and do not receive the required confirmation within 5 days, we may cancel the order and issue a full refund to the original payment method.

Contact Us

If you have any questions about shipping or your order, please contact our customer service team through the contact information provided on our website.